Shipping & Returns

SHIPPING POLICY

Delivery Times

After confirming your order, the item is sent to production, which currently takes 5 business days to complete. Once the order is finalized, it will be sent via Correos Express, which works with a delivery time of 3 to 5 business days.

Coverage Area

Currently, our shipments are limited to the Spanish peninsula and the Balearic Islands. Unfortunately, we are unable to deliver to the Canary Islands. We hope to expand our coverage in the future.

Notification of Delays

If there is any anticipated delay in the delivery of your order, I will contact you personally to explain the next steps.

Gift Shipping

Would you like to send a gift to another address? No problem! Simply indicate this in the comments at the end of your order, along with any dedication you wish to include.

Customer Service

For any questions or problems, I am available at contact@orettaprints.com

Remember that all prices shown on our website include VAT.

EXCHANGE AND RETURN POLICY

Most products are personalized, meaning each one is unique and made especially for you. For this reason, conventional returns are not accepted.

However, it is very important to me that you are completely happy with your purchase. If for any reason you are not happy with your order or have any concerns, please do not hesitate to contact me at contact@orettaprints.com

I am here to help you and ensure your experience with Oretta Prints is the best possible!